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Q: My package says delivered, but I didn’t receive it.
A: Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!
Lagunamoon is committed to providing the best possible customer services, your satisfation is our major priority. Please feel free to contact us if you find any problems about our products, and we will try our best to make it right!