A: Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!
- Your order will be shipped out within 48 hours after payment confirmed.
- All emails will be replied within 2 working days.
- You will received the product in 10 - 20 business day.
- Free shipping for orders over $35 world-wide.
Frequently Asked Questions
Q: My package says delivered, but I didn’t receive it.
Lagunamoon is committed to providing the best possible customer services, your satisfation is our major priority. Please feel free to contact us if you find any problems about our products, and we will try our best to make it right!