Lagunamoon team is following all Covid-19 guidelines and we promise to provide our customers with a safe shopping experience during Covid-19. On this page, you will find some information about our response to Covid-19.

Shipping During Covid-19:

Lagunamoon is always doing the best to ensure a good shopping experience for our customers, so our shipping policy remains the same as before. 

Click here to check our shipping policy

Where are the products shipped from?

Usually, we choose the nearest warehouse to make the shipment, but due to the impact of Covid-19, all of our products will be shipped from our main warehouse that is located in Guangzhou, China. We guarantee that the package is safe when it is sent out, but as the package has traveled a long way to your address, we highly suggest you:

1. Avoid contact directly with the delivery person
2. Spray your package with aerosol before opening it

Contact us

Our customer service is still available to answer your questions via email, chat, or phone call. We do our best to respond to your needs ASAP and promise to respond within 24 hours. 

Click here to contact us

Tips for staying healthy

1. Clean your hands with soap for 20 seconds or hand sanitizer that contains at least 60% alcohol.
2. Clean surface daily, you can use Lagunamoon tea tree oil to DIY an all-purpose cleanser. 
3. Always wear a face mask when around others.
4. Do some exercises.
5. Lemon essential oil and bergamot essential oil are really good products to enhance your immunity and kill germs.

- Add a few drops of lemon essential oil or bergamot oil to your diffuser or bath water will help boost your immunity. 

- Use a few drops of lemon essential oil or bergamot essential oil when mopping the floor will help kill germs and keep the air fresh.

We hope all of our beauties will stay safe!