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    Q:  Can I become your distributor?

    A:  We welcome distributors worldwide to share with us our adventure.  We are excited to hear about your ideas, so why don't you call us today?

    Please contact us at distributors@lagunamoon.com or simply call us at +1-(424)-625-2228
    We are standing by to take your call.   

     

    Gel polish FAQS

    Q:  HOW LONG DOES IT LAST?

    A:  The gel polish usually lasts more than 2 weeks if instruction is followed.  Of course, individual results will vary, depending on how well you care for your nails.  Exposing your gel nails to cleaning products without wearing gloves, or doing extra gardening work, for example, will naturally shorten your wear time.

     

    Q:  HOW LONG IS THE STORAGE TIME?

    A:  12 months after opening.

     

    Q:  HOW MANY COLORS OR COLOR SERIES DO YOU OFFER?

    A:  We boast over 1000 unique colors in over 40 color series.  Start trying them today!

     

    Q:  DO I NEED TO USE AN LED OR UV CURING LAMP?

    A:  Yes, you must need an LED or UV curing lamp in order to effectively use our gel nail polish.

     

    Q:  DO I NEED TO USE A BASE COAT OR A TOP COAT?

    A:  Yes, you do.  Always lay the foundation with our base coat, apply thin coats of color, and finish with either our top coat.  In fact, we highly recommend that you use our LAGUNAMOON™ base coat and top coat.  Pairing our formula with other products may not give you the desired results you expect, due to possible incompatibility.  

     

    Q:  THE GEL POLISH IS TOO THIN, NOT EASY TO COLORED ON?

    A:  Most colors only require 2 layers of application, but you can apply 3-4 layers to get the ideal pigmentation.

     

    Q:  HOW TO APPLY?

    A:  Please see our “How To Use” page.

     

    Q:  HOW TO REMOVE?

    A:  Please see our “How To Use” page.

     

    Q:  CAN WE USE YOUR GEL NAIL POLISH DURING PREGNANCY?

    A:  While our gel nail polish products are safe to use during pregnancy, we understand that some women like to limit the amount of beauty products that they use while pregnant.  As always, we leave this discretion to the user.

     

    Q:  DO YOU DO ANY ANIMAL TESTING?

    A:  Never.  We hereby declare that our research, development, and production of gel nail polish involve absolutely no animal testing.

     

    Q:  DOES IT CONTAIN FORMALDEHYDE, DBP, OR TOLUENE, OR ANY HARMFUL NANOPHASE MATERIALS?

    A:  No, it does not.  At LAGUNAMOON™ we only believe in healthy and harmless usage of all of our products.

     

    Q:  COLOR DIFFERENCE?

    A:  Colors may appear slightly different from actual item due to the lighting during photo shoot or different monitor settings.

    • Apply 1-2 more layers when needed to achieve better pigmentation.
    • The color of the cat eye gel may change after achieving the cat eye effect. 

     Essential Oils FAQS

    Q:  CAN YOUR ESSENTIAL OILS BE USED INTERNALLY?

    A:  No, we do not recommend internal use.

     

    Q:  CAN YOUR ESSENTIAL OILS BE USED TOPICALLY?

    A:  Yes, our essential oils can be used topically, but they must first be diluted with one of our carrier oils.  Lavender and Tea tree oils, for example, are commonly accepted as safe for “neat” application but we recommend doing a test on a small patch of skin prior to use to rule out any sensitivity with each essential oil.  

     

    Q:  IS IT SAFE TO USE YOUR ESSENTIAL OILS DURING PREGNANCY?

    A:  Educating yourself on using essential oils during pregnancy can be difficult, as there isn’t a lot of information available on the subject.  Pregnant and nursing mothers do not want to offer themselves, nor their children up for research in this area. Still, using essential oils in pregnancy and breastfeeding can be beneficial, but there are safety issues which should be assessed.  For more information, please see this link: 

     

    Q:  CAN YOUR ESSENTIAL OILS BE USED ON BABIES SAFELY?

    A:  No.  We do not recommend using our essential oils on babies or children below the age of 3. 

      

    Q:  FROM WHERE ARE YOUR ESSENTIAL OILS SOURCED?

    A:  Our raw materials come from various parts of the world.  For more specific information on each of our currently available 37 essential oils. 

     

    Q:  CAN YOUR ESSENTIAL OILS REALLY PROVIDE HEALTH BENEFITS?

    A:  Yes, of course they can provide health benefits – both physically and mentally or spiritually.  

     

    Q:  WHAT IS A CARRIER OIL OR BASE OIL?  

    A:  Carrier oil, also known as base oil or vegetable oil, is used to dilute essential oils and absolutes before they are applied to the skin in massage and aromatherapy. They are so named because they carry the essential oil onto the skin. Carrier oils do not contain a concentrated aroma, unlike essential oils, though some, such as olive, have a mild distinctive smell. Neither do they evaporate like essential oils, which are more volatile.  

     

    Q:  HOW DO I USE EACH SPECIFIC ESSENTIAL OIL FOR THE GREATEST HEALTH BENEFITS?

    A:  There are just more ways in which we can use our essential oils to give us health benefits than we can describe in just a few sentences.  How to use section in product page will give you reasonably good guidance. 

     

    Q:  OILY AND DO NOT SMELL PURE OR STRONG, IS IT REAL 100% PURE ESSENTIAL OIL? 

    A:  Essential oils can smell different due to many factors including seasons, places of origin, sunshine duration and collection methods.

     

    Q:  THE OILS ARE SUPPOSED TO SIT ON TOP OF THE WATER NOT DISSOLVE! WHY THESE OILS ARE WATERED DOWN?

    A:  Essential Oils all have different density.

    • Some essential oils are less dense, like plastic spoons, so they will float on water.
    • On the other hand, some essential oils are denser, like a metal spoon, and will sink in water.

     

    Q:  WHY THE ESSENTIAL OILS LEFT YELLOWING ON MY SKIN AFTER USING,IS IT NATURAL?

    A:  We do not reccommend using photosensitive essential oils under sunlight as it will tan your skin. In addition, essential oils cannot be applied on skin directly. It has to be mixed with carrier oil before applying.

     

    Q:  WHY THE SMELL DOES NOT LAST LONG AT ALL?

    A:  Please double check if the ratio is appropriate. The recommend ratio is 3-4 drops of essential oils per 150ml of water or 5-6 drops of essential oils per 300ml of water.The more water you put the more drops of essential oils are needed. 

     

    Q:  OILS SMELLED VERY ARTIFICIAL.WHY?

    A:  Our essential oils are pure and do not contain fillers and synthetic fragrances. Pure essential oils can smell different to people sometimes as it has top note, heart note and base note.